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Title:
Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / James M. Levett, Robert G. Burney.
Call Number:
362.1068 LEV
Publication Date:
c2011.
Publisher:
Milwaukee, WI : ASQ Quality Press, c2011.
Electronic Access:
Table of contents only http://catdir.loc.gov/catdir/toc/fy11pdf03/2011012884.html
Physical Description:
xxii, 120 p. : ill. ; 24 cm.
Contents:
Quality management systems in healthcare : what are they and why are they useful? -- Background and introduction to the ISO family of standards -- Practical aspects of setting up a quality management system : how-to-do-it -- ISO and the culture of a healthcare organization -- Incorporating quality tools and techniques -- Clinical integration as facilitated by a quality management system -- Using ISO 9001 as the foundation for a performance improvement system -- Experience with ISO 9001 in a multi-specialty clinic -- ISO 9001 at the state department -- Experience with ISO 9001 in healthcare organizations -- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.
Bibliography Note:
Includes bibliographical references and index.
Horizon Bib Number:
1369227
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